Frequently Asked Questions
Everything you need to know about shopping with Quirksmith
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping, depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unused condition. Please note that certain handcrafted or personalized items may be final sale.
How do I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All transactions are processed through a secure, encrypted payment gateway.
Are your products ethically sourced?
Yes, we pride ourselves on working directly with artisans and suppliers who adhere to fair trade practices and sustainable manufacturing standards.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.